> ## Documentation Index
> Fetch the complete documentation index at: https://docs.t3planet.de/en/latest/llms.txt
> Use this file to discover all available pages before exploring further.

# Customize Form

> Create custom Helpdesk ticket fields on the storage page (ns_helpdesk 14+).

From **ns\_helpdesk 14.0.0**, the **Customize Form** backend module is removed.

Add extra ticket fields as records on the Helpdesk storage page (the **Global Storage PID**
from [Global Settings](/en/latest/en/latest/ExtNsHelpDesk/GlobalSettings/Index#ns-helpdesk-constant-editor)).

<div className="t3-embed">
  <iframe src="https://app.supademo.com/embed/cmti8wrfr1f50qmcthi8ia2qo?embed_v=2&utm_source=embed" loading="lazy" title="Create custom Helpdesk ticket fields" allow="clipboard-write; fullscreen" frameBorder="0" webkitallowfullscreen="true" mozallowfullscreen="true" allowfullscreen />
</div>

**Step 1.** Open the **List** module (Records) and select the ticket storage page.

**Step 2.** Create a new **Fields Group** record and enter a group title.

**Step 3.** Click **Create new Form Custom Fields**.

**Step 4.** Enter the field title and a unique variable name, then choose the field type.
Available types include Input, Textarea, Select, Checkbox, and Radio.

**Step 5.** For select, checkbox, or radio fields, set the **Options** as required.

**Step 6.** Save.

Default form field labels, placeholders, and include/required flags stay in the
Constant Editor. See [Form Settings](/en/latest/en/latest/ExtNsHelpDesk/FormSettings/Index).