> ## Documentation Index
> Fetch the complete documentation index at: https://docs.t3planet.de/en/latest/llms.txt
> Use this file to discover all available pages before exploring further.

# Installation

> Install ns_helpdesk and include TypoScript for Constant Editor configuration.

Just install this extension the usual way like any other TYPO3 extension.

## For Premium Version - License Activation

To activate license and install this premium TYPO3 product, please refer to this documentation: [License](/en/latest/en/latest/License/Index)

## For Free Version

**Via Composer using Command Line**

```bash theme={"theme":{"light":"github-light","dark":"github-dark"}}
composer req nitsan/ns-helpdesk --with-all-dependencies
```

**Via Extensions Module**

In the TYPO3 backend you can use the extension manager (EM).

**Step 1.** Switch to the module “Extension Manager”.

**Step 2.** Get the extension

**Step 3.** Get it from the Extension Manager: Press the “Retrieve/Update” button and search for the extension key `ns_helpdesk` and import the extension from the repository.

**Step 4.** Get it from typo3.org: You can always get the current version from [https://extensions.typo3.org/extension/ns\_helpdesk/](https://extensions.typo3.org/extension/ns_helpdesk/) by downloading either the t3x or zip version. Upload the file afterwards in the Extension Manager.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/t3planet/en/latest/ExtNsHelpDesk/Installation/Images/ns-helpdesk-typo3-install-extension.webp" alt="ns-helpdesk-typo3-install-extension" />

<h2 id="ns-helpdesk-include-typoscript">
  Include TypoScript
</h2>

The extension ships static TypoScript that must be included on your site before
you configure Helpdesk in the Constant Editor.

**Step 1.** Open the **TypoScript** module and select the root page of your site.

**Step 2.** Choose **Edit TypoScript Record** and click **Edit the whole TypoScript record**.

**Step 3.** Open the **Advanced Options** tab.

**Step 4.** Under **Include TypoScript sets**, select **Helpdesk**.

**Step 5.** Save the TypoScript record.

<div className="t3-embed">
  <iframe src="https://app.supademo.com/embed/cmti8d2cj1derqmctvhkyf4yv?embed_v=2&utm_source=embed" loading="lazy" title="Include ns_helpdesk TypoScript" allow="clipboard-write; fullscreen" frameBorder="0" webkitallowfullscreen="true" mozallowfullscreen="true" allowfullscreen />
</div>

After the TypoScript is included, continue with [Global Settings](/en/latest/en/latest/ExtNsHelpDesk/GlobalSettings/Index#ns-helpdesk-constant-editor).