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The claim link is on AI Foundation → AI Providers: on the T3Planet Credits card, click Use a claim code (red box). AI Foundation, AI Providers module with a red box around the Use a claim code link on the T3Planet Credits card AI Foundation → AI Providers, T3Planet Credits card, link Use a claim code (red box). Here the yellow notice says that this site’s token is not accepted, which is one reason to use a claim code. A claim code connects a TYPO3 site to a T3Planet credits account that already exists. T3Planet emails the code. You paste it once, and the site then uses your balance.

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When you need one

  • You bought credits, in the TYPO3 backend or on t3planet.de, and want the site to use them.
  • You are recovering an account after a site rebuild, a server move or a changed server IP.
  • TYPO3 reports that this server IP already belongs to a paying account and asks for a claim code.
You do not need a claim code for the free trial. Use Activate instead. See Configuration.

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Where the code comes from

  • After every purchase, T3Planet emails the code to the address you used. This is the same if you bought in the TYPO3 backend (AI Credit Bundles) or on t3planet.de/ki-credits.
  • Lost or expired? Request a new one in TYPO3 (see Lost the code or it expired).
Treat the code like a password. Anyone holding it can connect a site to your credits. Do not post it in tickets, chats or screenshots.

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Enter the code

1

Open the dialog

Open AI Foundation → AI Providers. On the T3Planet Credits card, click Use a claim code (see the red box above).
2

Paste the code

Paste it into Claim code. Spaces and line breaks are removed for you.
3

Connect

Click Connect this site.
4

Wait for the reload

A green message appears in the bottom right corner. Then the page reloads.
Animated recording: the Use a claim code dialog, the pasted code (blurred), the green success message and the reloaded page with the credit balance Steps 1 to 4 on a test site. The code and email are blurred.

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What happens next

  • TYPO3 sends the code to T3Planet. The code is not stored in TYPO3.
  • TYPO3 saves the access token it gets back in encrypted form and switches Credits on. You do not need to click Activate.
  • After the reload, the T3Planet Credits card shows the green Active badge. Credit Balance shows your credits. See Dashboard & AI Usage.
The green message depends on your site:
  • Your purchase was added to this site’s existing credits account. Loading your dashboard… The site already had a credits account, for example from the free trial. Your purchase is added to it. The balance can still say Current: Free Trial.
  • Credits account connected. Loading your dashboard… The site had no credits account yet.
The Use a claim code link stays on the card after Credits is active. If the code belongs to a different account than before, the Recent AI Usage list is cleared. It then shows only the connected account.

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Lost the code or it expired

In the same dialog, use Email me a code.
  1. Enter the email address of your T3Planet credits account.
  2. Click Email me a code.
  3. Paste the new code from the email.
T3Planet always answers If that address has an AI Credits account, a claim code is on its way to it. It never says whether the address is registered. The code goes only to the address stored on the account. Code not accepted or something else does not work? See Troubleshooting: Claim code not accepted.