Frontend look of the ticket listing page.
Ticket Detail
Open a ticket from the list to view details, add comments, and close or reopen the ticket from the frontend.Frontend look of the ticket detail page.
Ticket Listing
Display and manage Helpdesk tickets on the frontend (ns_helpdesk 14+).
From ns_helpdesk 14.0.0, the dedicated Helpdesk backend module for ticket listing
is removed. Add the Helpdesk - List View plugin on the page where tickets should appear.
Step 1. On the ticket listing page, create a new content element.
Step 2. Select Helpdesk - List View.
Step 3. Open the Plugin tab and set the list page, ticket create page, and listing layout.
Step 4. Save.
Full plugin options: Plugin Configurations.